Terms of Service

Welcome to My Store. Throughout these Terms of Service, the terms "we," "us," and "our" refer to My Store.

My Store operates this website and store, including all related information, content, features, tools, products, and services (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced within them, explain your rights and responsibilities when using our Services.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you should not use our Services.

Access and Account

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

To use our Services, you may be asked to provide information such as your email address, billing information, payment details, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out under your account. Accounts may not be transferred, assigned, or sold to another person.

Our Products

We make every effort to display our products as accurately as possible. However, colours and product appearance may vary depending on your device, monitor settings, or screen resolution.

We do not guarantee that products will appear exactly as shown or meet your personal expectations.

All product descriptions, availability, and pricing are subject to change without notice. We reserve the right to discontinue products or limit quantities available for purchase at our sole discretion.

Orders

Placing an order constitutes an offer to purchase our products. We reserve the right to accept or decline any order at our sole discretion.

Your order is only accepted once payment has been received and we have confirmed acceptance.

Please review your order carefully before submitting it. Order cancellations and refunds are governed by our Returns & Cancellation Policy.

You confirm that all purchases are for your own personal use and not for commercial resale unless expressly agreed by us.

Prices and Billing

Prices, promotions, and discounts may change without notice.

Unless otherwise stated, prices do not include taxes, shipping charges, customs duties, or import fees.

You agree to provide accurate and complete billing and payment information and to keep these details up to date.

By placing an order, you confirm that you are authorised to use the payment method provided and agree to pay all applicable charges.

Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs authorities, weather events, or circumstances beyond our reasonable control.

Ownership and risk of loss pass to you once your order has been handed to the shipping carrier.

Intellectual Property

All content available through our Services, including text, graphics, logos, images, videos, product descriptions, and website design, is owned by My Store or its licensors and is protected by applicable intellectual property laws.

You may use our Services solely for your own personal, non-commercial use.

You may not reproduce, copy, distribute, modify, publish, or otherwise exploit any content without our prior written permission.

Optional Tools

We may provide access to third-party tools that we neither monitor nor control.

These tools are provided "as is" and "as available" without warranties or guarantees of any kind.

Your use of any optional third-party tools is entirely at your own risk.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of third-party websites and accept no liability for purchases or interactions made through them.

We recommend reviewing the policies of any third-party website before making a purchase or providing personal information.

Relationship with Shopify

Our store is powered by Shopify.

All purchases are made directly with My Store, not Shopify.

Shopify is not responsible for any aspect of your purchase, including fulfilment, refunds, customer service, or product quality. By using our Services, you release Shopify from any claims relating to purchases made through our store.

Privacy Policy

All personal information collected through our Services is handled in accordance with our Privacy Policy and Shopify's Privacy Policy.

By using our Services, you acknowledge that your information may be processed by Shopify and its service providers to operate and improve our store.

Feedback

Any suggestions, ideas, reviews, comments, or other feedback you provide may be used by us without restriction or compensation.

By submitting feedback, you confirm that you own the rights to the content submitted and that it does not infringe the rights of any third party.

We reserve the right to remove any content we consider unlawful, offensive, misleading, or otherwise inappropriate.

Errors, Inaccuracies and Omissions

Occasionally our website may contain typographical errors, inaccuracies, or omissions relating to pricing, descriptions, promotions, shipping costs, or product availability.

We reserve the right to correct these errors and, where necessary, amend or cancel orders placed using incorrect information.

Prohibited Uses

You agree not to use our Services for any unlawful purpose or in any way that could damage, interfere with, or disrupt the operation of our website.

This includes, but is not limited to:

• Violating applicable laws or regulations.

• Infringing intellectual property rights.

• Uploading viruses or malicious software.

• Sending spam or fraudulent communications.

• Collecting personal information without permission.

• Using bots or automated systems to access our Services without authorisation.

• Attempting to bypass website security measures.

We reserve the right to suspend or terminate access where these Terms are breached.

Agents

These provisions apply where autonomous software or AI agents access or interact with our Services.

Agents must clearly identify themselves, comply with applicable technical requirements, and must not disguise automated interactions or bypass security measures.

We reserve the right to restrict or block automated access at any time.

Termination

We may suspend or terminate your access to our Services at any time if you breach these Terms.

Any provisions intended to survive termination, including those relating to intellectual property, liability, indemnities, and governing law, will remain in effect.

Disclaimer of Warranties

Our Services and all products are provided "as is" and "as available."

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted, secure, or error-free access to our Services.

Limitation of Liability

To the fullest extent permitted by law, My Store, Shopify, and their affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our Services or products, including loss of profits, revenue, savings, or data.

Indemnification

You agree to indemnify and hold harmless My Store, Shopify, and their affiliates against any claims, liabilities, damages, losses, or expenses arising from:

• Your breach of these Terms.

• Your violation of applicable law.

• Your infringement of the rights of another person.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with any policies published on our website, constitute the entire agreement between you and My Store regarding your use of our Services.

Failure by us to enforce any provision shall not constitute a waiver of that provision.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms at any time without notice.

Governing Law

These Terms are governed by the laws of the jurisdiction in which My Store is established.

Any disputes shall be subject to the exclusive jurisdiction of the courts within that jurisdiction.

Headings

Headings are provided for convenience only and do not affect the interpretation of these Terms.

Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page and, where required by law, we will notify you of any material changes.

Your continued use of our Services after changes have been published constitutes acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: contact@punksoo.com